Customer Success Stories

Find out how Seoul Garden enhanced HR efficiency with Info-Tech’s HRMS software.

Seoul Garden optimized HR operations with Info-Tech’s HRMS, cutting payroll processing from a week to five days. The cloud-based system streamlines leave, claims, and attendance tracking, offering real-time access for seamless multi-location management. Cost-effective and scalable, it’s ideal for growing F&B businesses, with smooth implementation and ongoing support via a ticketing system.

Seoul Garden banner
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"Accessible on any mobile device, allowing employees to manage HR tasks on the go, while giving managers real-time oversight of attendance, payroll, and leave. A cost-effective solution for businesses of all sizes, ensuring efficiency without high expenses. ”

Ros

HR Assistant Manager

Company

Seoul Garden is a leading Halal-certified Korean brand that has been serving Malaysia for over 35 years. Renowned for its 2-in-1 proprietary smokeless grill system, Seoul Garden offers a unique Korean-Asian buffet dining experience. With multiple outlets across Malaysia, the restaurant provides a wide array of marinated meats, seafood, and fresh vegetables, allowing customers to enjoy both grill and hotpot options in a single meal. Committed to quality and customer satisfaction, Seoul Garden continues to be a popular choice for those seeking an authentic and enjoyable Korean dining experience.

Seoul Garden Company
Seoul Garden Challenges

Challenges

Seoul Garden encountered significant hurdles with its manual HR processes, struggling with payroll delays, inefficient leave tracking, and complex claims management. Processing payroll was slow, and reliance on manual data entry led to frequent errors and administrative bottlenecks. The absence of an integrated system also resulted in high operational costs. These challenges created frustration for both employees and HR teams, emphasizing the need for an automated solution to boost efficiency, cut costs, and enhance workplace productivity.

The Solution

Implementing Info-Tech’s HRMS software has significantly improved HR operations at Seoul Garden. The system has made it easier to:

  • Payroll Management
  • Attendance Management
  • Leave Management

The system offers mobile accessibility, enabling employees to handle HR tasks anytime, anywhere, while providing managers with real-time visibility into attendance, payroll, and leave. Its cost-effective design makes it a scalable solution for businesses of all sizes, ensuring efficiency without excessive costs.

Seoul Garden Solution
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