Customer Success Stories

Discover how Ottotree Hotels & Resorts Sdn Bhd improved HR efficiency with Info-Tech’s HRMS software.

Ottotree Hotels & Resorts Sdn Bhd streamlined HR operations with Info-Tech’s HRMS, reducing payroll processing time and enhancing efficiency. The cloud-based system simplifies leave, claims, and attendance tracking, providing real-time access for seamless multi-location management. Cost-effective and scalable, it’s ideal for growing hospitality businesses, with smooth implementation and ongoing support through a dedicated ticketing system.

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"Absolutely amazing software! It automates processes, minimizes errors, ensures compliance, and enhances payroll efficiency, ultimately saving us valuable time. ”

DORA KOO

HR MANAGER

Company

Ottotree Hotels & Resorts Sdn Bhd, established in 2017, is a Malaysian hospitality company renowned for its Hako Hotel brand, which offers thoughtfully designed, affordable lifestyle accommodations. The company’s journey began with the launch of Hako Hotel in Taman Ungku Tun Aminah (TUTA), Johor Bahru, in 2017, providing minimalist yet comfortable rooms tailored for modern travelers.

Ottotree Hotels & Resorts Company
Ottotree Hotels & Resorts Challenges

Challenges

Ottotree Hotels & Resorts Sdn Bhd faced challenges with manual calculations, Excel-based setups, and complex formulas to ensure compliance with government regulations, including employee age requirements. The reliance on manual processes led to inefficiencies, frequent errors, and increased administrative workload, highlighting the need for an automated solution to streamline HR operations and enhance compliance.

The Solution

Implementing Info-Tech’s HRMS software has greatly enhanced HR operations at Ottotree Hotels & Resorts Sdn Bhd. The system has streamlined key processes, including:

  • Payroll Management
  • Leave Management

With an automated system, HR tasks become effortless. Simply input the correct employee data and select the appropriate options, and the system handles all calculations instantly eliminating manual work and reducing concerns about errors.

Ottotree Hotels & Resorts Solution
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