Company
Metro Facilities provides top-tier facility management solutions, offering a wide range of services tailored to industry needs. With a workforce of more than 200 employees, the company prioritizes efficiency and reliability in delivering exceptional service to its clients.
Challenges
Before switching to Info-Tech’s HRMS software, Metro Facilities faced significant challenges in managing HR processes efficiently. Tracking employee attendance, managing overtime (OT), and handling leave management were all manual-intensive tasks that consumed valuable time and resources. Additionally, the reliance on paper-based claims processing added to administrative inefficiencies, increasing the risk of errors and delays. The company recognized the need for a more advanced and automated system to streamline these critical functions, reduce paperwork, and enhance overall HR management.
The Solution
Implementing Info-Tech’s HRMS software has significantly improved HR operations at Metro Facilities Sdn Bhd. The system has made it easier to:
- Track attendance
- Leave management
- Claim submissions
Employees quickly adapted to the system, using it effortlessly to clock-in and clock-out and apply for leave. The transition was smooth, supported by Info-Tech’s dedicated team to ensure seamless onboarding.
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Good system to manage payroll and HR related matters, such as attendance, leave, claims and appraisal. Big thanks to the support team too!
An amazing all-rounded system! Info Tech is very helpful throughout the whole process of system implementation. I am glad to rate 5 stars for the overall experience
User-friendly HR system. Easy to navigate for management of monthly payroll, attendance and leaves. Support staff are helpful too whenever we stumble upon difficulties utilizing the system.
"Info-Tech’s HRMS software ensured a smooth transition for our team. Its intuitive platform made it easy for employees to adapt quickly, enhancing efficiency across our HR operations, especially for a company like ours with over 200 headcounts. ”
Rosliza Binti Mat Yusoff
Senior HR Executive