Responsibilities
1. Training Delivery
- Conduct HRMS training sessions for new and existing users.
- Deliver training for different user groups, e.g. HR, managers,
employees, and system administrators.
- Demonstrate HRMS features, workflows, and best practices in a clear and
user-friendly way.
2. Training Materials & Documentation
- Develop and update training materials, including slides, user guides,
FAQs, quick reference guides, and training videos.
- Ensure all training content is aligned with the latest HRMS features and
system updates.
- Customize training materials based on client or company policies and
requirements.
3. User Support & Engagement
- Provide post-training support and clarification to users.
- Collect feedback from participants to improve future training sessions.
- Work closely with HR, Implementation, and Support teams to understand
user issues and training needs.
4. System Knowledge & Continuous Improvement
- Maintain a strong understanding of HRMS modules.
- Keep up to date with new system features, enhancements, and HR best
practices.
- Suggest improvements to training processes, tools, and documentation.
Requirements
- Preferably Diploma in Human Resources Management, Business
Administration, IT, or related field.
- Preferably 1-3 years of experience in HRMS/SaaS software training, or
system implementation.
- Strong presentation and public speaking skills
- Good communication skills in English, Bahasa Malaysia, and Mandarin
- Preferably HRD Accredited Trainer certification
- Comfortable using technology, web-based systems, and Microsoft Office
tools
- Customer-oriented, patient, and able to work with users from different
backgrounds
Interested candidate, Apply Now or email your latest resume and
portfolio to [email protected].